Canterbury Privacy policy

Last Updated: [01-01-2022]

At Canterbury Window Cleaning, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, book our services, or interact with us.

1. Information We Collect

We collect information that you voluntarily provide to us, including:

  • Personal Identification: Name, email address, phone number, and physical service address.
  • Service Details: Property type (residential/commercial), number of windows, and specific cleaning requirements.
  • Payment Information: If you pay online, your payment details are processed securely through our third-party payment processors.
  • Technical Data: We may collect non-personal information such as your IP address, browser type, and how you interact with our website to improve our user experience.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and schedule window cleaning services.
  • To send service reminders, quotes, and invoices.
  • To respond to your inquiries or customer service requests.
  • To send occasional promotional offers (you may opt out at any time).
  • To comply with legal obligations.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your data only with:

  • Trusted Service Providers: Such as payment processors, email delivery services, or scheduling software that helps us run our business.
  • Legal Requirements: If required by law or to protect the rights, property, or safety of our business or clients.

4. Data Security

We implement reasonable physical, technical, and administrative security measures to protect your personal data from unauthorized access or disclosure. While we strive for absolute security, please note that no method of electronic storage is 100% secure.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your data:

  • Access/Correction: Request a copy of your data or ask us to update incorrect information.
  • Deletion: Request that we delete your personal information from our records.
  • Opt-Out: Unsubscribe from marketing emails by clicking the “unsubscribe” link or contacting us directly.

6. Children’s Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect information from minors.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: